Every call. The right person.
A complete business phone system for teams who talk to customers all day. We host it and look after it; your team signs in and answers.
What's included
Everything a busy phone team needs.
Call queues
Callers wait in order and reach the next free person, with the wait they were promised.
Caller menu
"Press 1 for sales." Build it yourself, with recorded or spoken prompts.
Warm and blind transfers
Introduce the caller first, or pass them straight on. Either way, nobody gets lost.
Call recording
Recorded and kept with the call, ready when you need to listen back.
Live team status
See who is available, ringing, on a call or away, as it happens.
AI call notes
A summary and follow-ups after each call, so nobody has to write them up.
Supervisor reports
Answered, missed, waiting times and busy hours, for each team and each person.
Apps for every desk
Mac, Windows and iPhone apps, plus the web, all on the same calls.
Answer anywhere
One number. Every desk.
The same calls, the same queues and the same status on every device.
Mac
A native Mac app that rings like a desk phone.
Windows
A desktop app with clear call controls and your team beside you.
iPhone
Take your work number with you, with calls on your lock screen.
Web
Sign in from any browser, with nothing to install.
Looked after by us
Your own phone system. None of the upkeep.
Each customer gets their own server, which we set up, host, update and watch over. Connecting to the phone network, keeping it secure and keeping it running is our job.