Phone, in Cohavo
A business phone system for teams that take a lot of calls.
Queues, a caller menu, transfers, recording and live team status, with AI call notes and reports. We host it, connect your numbers and look after it. Your team signs in and answers.
Cohavo · Sales queue
Priya S.
020 7946 0123
02:41
What's included
Call queues
Callers wait in order and reach the next free person.
IVR
"Press 1 for sales." Set it up yourself, with recorded or spoken prompts.
Warm and blind transfer
Introduce the caller first, or pass them straight through.
Call recording
Kept with the call, ready when you need to listen back.
Live status
See who's available, ringing, on a call or away. Team leads can listen in.
Call summaries
A summary and follow-up tasks after every call, so nobody has to write them up.
Reports
Answered, missed, waiting times and busy hours, for each team and person.
Any device
Mac, Windows and iPhone apps, the web and desk phones, all on the same calls. Bells and shared phones too.
What your team sees
Every call today: who rang, who answered, how long it took, and the recording.
Answer on any device.
One work number, and the same calls, queues and status on every device, including desk phones, bells and shared phones.
Mac
A native Mac app with clear call controls.
Windows
A desktop app with your team beside your calls.
iPhone
Your work number in your pocket, with calls on the lock screen.
Web
Sign in from a browser, with nothing to install.
Desk phones
Plug in a desk phone and dial, answer and transfer from the app.
Bells and shared phones
A loud bell or paging speaker for the warehouse or factory floor, or a phone in a meeting room.
Looked after by us
- Your own server
Each customer gets their own, which we set up and host.
- Connected for you
We connect it to the phone network and look after your numbers.
- Kept up to date
We keep it secure, updated and running, and we watch it for you.
The rest of Cohavo
Phone sits beside the other parts of the app, with the same sign-in and the same team.
See it on a real call.
Book a demo and we'll show you calls, email and chat working together in one app, and answer your questions.